GLOBAL FINANCIAL SERVICES NETWORK
New York, NY

A $100MM national consulting organization employing over 600 in ten offices.

National Director of Technology & Operations
(1995 – Present)

• Selected by the Board of Directors to develop and staff a state-of-the art information technology department to fully support the long term growth and expansion of the organization. Plan and manage $2 million annual operating budget.
• Successfully planned and directed the company's productivity systems migration (word processing and document management) from a DOS to a Windows 95/NT environment, with no significant decrease in providing firm-wide support, document quality and output.
• Initiated the creation of a "Technology Task Force", comprised of end-users IS staff, and senior management, to ensure the needs of the company are being met.
• Developed a strong departmental infrastructure to fully support the organizations growth and rapidly increasing need for technology support at all levels.
• Created extensive Wide Area Network using T1 and Frame Relay Technology to connect all nine offices.
• Established organization-wide Internet E-mail systems.
• Expanded support with no additional manpower requirements through expanded use of Groupwise and Lotus Notes.
• Eliminated duplicate data by fully integrating marketing, mailing list, human resources, payroll and records.
• Negotiated the cost effective purchase and lease of hardware upgrades (dual LAN servers) desktops, laptops, hubs, routers and peripherals resulting in maximum utilization of productivity enhancements.
• Implemented national asset management/inventory control system to fully integrate and capitalize on existing resources.
• Controlled fixed expenditures and ensured migration success by outsourcing critical technology upgrades and initial end-user training.
• Participated in the design, content and marketing of the firm's web page.

Selected Accomplishments

• Conducted comprehensive industry technology analysis to provide senior management principals with strategic plan for company-wide technology upgrade. Prepared and managed $4.6 million project budget.
• Increased billable hours by providing enhanced connectivity and research resources.
• Initiated and developed in-house training department for national personnel which enabled timely and cost effective delivery of end-user training.
• Upgraded technology personnel which effectively eliminated the cost of external consultants, saving over $250,000 on a recurring annual basis.
• Reduced overtime pay of support staff.
• Took advantage of shared CD ROM technology to reduce nationwide subscription costs by 30%.
• Improved timely delivery of hard and soft cost billing information, resulting in improved cash flow.
  

GLOBAL FINANCIAL SERVICES NETWORK

Director of Operations/Financial Information Systems

• Enhanced designs of the firm's monthly, quarterly, and year end financial reports.
• Managed staff of six, with responsibility for financial systems, user & technical support, training, research, time and billing related functions.

Manager of Operations (1987 – 1989)

• Produced financial reports for executive management and board members.
• Supervised billing department.

Assistant to Controller (1984 – 1987)

• Processed and posted accounts receivable and collections.
• Generated management reports.
• Trained and supervised two clerks.

Novell Netware 4.11, Windows NT/95, Microsoft Office (Word, Excel, Access, PowerPoint), Remote Access, PC Docs (Document Management), Lotus Notes, Groupwise (E-mail), Dual Pentium Dell Servers, Desktops Dell Pentium P166 & P200, Laptops - Dell 150, WAN'S - T1, Frame Relay, Bay Network Hubs & Routers

AMERICAN MANAGEMENT ASSOCIATION
INTERNATIONAL WHO'S WHO OF PROFESSIONALS